Perennial Freight streamlines accounts payable with SmartOffice

Perennial Freight is a leading logistics company managing a high volume of supplier invoices. To support its growing operations, the company sought a more efficient and scalable solution for its accounts payable processes.

Significant reduction in manual invoice processing

Improved visibility across invoice approvals

Faster and more efficient Sage integration

No need to replace a retiring AP team member

The Challenge

Before implementing SmartOffice, Perennial Freight relied on a highly manual accounts payable process.

Invoices were:

  • Paper-based and email-driven 
  • Printed and manually distributed 
  • Approved by hand 

This resulted in:

  • Lost or misdirected invoices 
  • Time-consuming approval cycles 
  • Heavy reliance on manual data entry into Sage 
  • Limited visibility over invoice status and approvals 

While functional, the process was inefficient and difficult to scale.

The Solution

SmartOffice introduced a cloud-based automation solution that transformed Perennial Freight’s invoice management process.

Centralised Invoice Management

Invoices are now received and processed through a single mailbox, eliminating manual handling and reducing errors.

Automated Approval Workflows

Approvals are streamlined, faster, and can be completed from anywhere, improving efficiency across the business.
reducing errors.

Seamless Sage Integration

Invoices are uploaded into Sage multiple times per day, ensuring financial records remain accurate and up to date.

Tailored Implementation

The SmartOffice team worked closely with Perennial Freight to ensure the system fit seamlessly into their existing processes and requirements.

Key Benefits

Increased Efficiency

  • Large batches of invoices processed quickly
  • Reduced time spent on manual tasks
  • Faster month-end processes

Reduced Manual Dependency

  • Elimination of paper-based workflows
  • No need to replace a retiring AP employee
  • Less reliance on printing and posting

Improved Visibility & Control

  • Clear tracking of invoice approvals
  • Easy access to historical invoices
  • Greater transparency across processes

Flexibility & Accessibility

  • Access the system from anywhere
  • Supports remote and hybrid working
  • Real-time updates across teams

Increased Accuracy

  • Price watch highlights discrepancies
  • Improved awareness of errors
  • Greater control over supplier pricing
“SmartOffice has significantly improved our efficiency and awareness, eliminating previous inefficiencies. The approval process is now much more approachable and streamlined. It brings a strong package to the table.”
Perennial Freight

The Result

SmartOffice has enabled Perennial Freight to modernise its accounts payable function, improving efficiency, visibility, and control.
By replacing manual processes with automation, the business now benefits from a streamlined, scalable, and future-ready finance operation.

No more manually processing and reconciling suppliers invoices.